FAQ

Answers to your Frequently Asked Questions about our Tours

Dolphins and You FAQ

We suggest you have on hand:

  • Flip flops 
  • A bathing suit 
  • A towel
  • Sunscreen
  • A rash shirt and/or swim shorts if you’re looking for more protection from the sun.  We also offer wetsuits for rent for $10 per person.
  • A light jacket
  • Cash or card for wetsuits or photo packages
  • Seasickness medication. You can pick up seasickness tablets cheaply from local drugstores, or, if you only ever experience very mild motion illness, ginger-based drinks can help stave it off. We also offer reusable PSI bands for purchase on the bus for $25 (pack of two).
  • A waterproof camera. Without a camera? Dolphins and You provides professional photography and videography for an additional $60 (photo only) or $100 (photo and video combo)

The following are provided by Dolphins and You, so there is no need to bring along:

  • A taro burger lunch (vegetarian options available)
  • Snorkel mask and fins
  • Hydration (water and lemonade)
  • *We do not recommend bringing expensive jewelry or technology that is not waterproof. Dolphins and You is not responsible for lost, stolen or water-damaged items.
  • Camera*

 We do not recommend bringing expensive jewelry or technology that is not waterproof. Dolphins and You is not responsible for lost, stolen or water-damaged items.

*While you can bring a camera, we do not recommend it. Our professional photographers can capture your entire tour with us so you can fully be in the moment with the dolphins.

Not to worry.  Our crew is made up of safety certified lifesavers and free divers.  Additionally, life vests are made available to all guests to keep you afloat.

We recommend that only guests who are 2 years and older join our tours. 

We recognize that it can be difficult for traveling families to find a babysitter, however, so it is possible to bring an infant on the boat. But we ask parents please consider these important factors:

  • The boat is not child-proof. 
  • We do not have a changing table on board. 
  • Infant life vests are stored at our harbor, and it is the responsibility of the parent to alert our crew of the need for an infant life vest before the vessel departs. 
  • We do not offer a discount for children less than 2 years old. 

All other ages are welcome! We have life vests for all ages. Our trained crew of lifesavers and free divers are excellent at helping first-time snorkelers feel comfortable in the water. In the water and on the boat, however, small children should always be accompanied by a parent or guardian. There is no max age for the dolphin swim.

Hawaiian Spinner Dolphins are wild marine animals, so we cannot guarantee with absolute certainty that we will encounter them. However, the vast majority of our tours (more than 90 percent) do see and swim with dolphins.

No. Touching marine life and coral is illegal by Hawaii state law. Contact with human skin can make dolphins and sea turtles more susceptible to disease and cause them stress. 

But the animals often come close by our guests, and simply being in their presence is incredible.

We do not currently offer separate pricing for those who choose not to swim.

Hawaiian waters range from about 77 degrees F (25 degrees C) in the wintertime to 82 degrees F (28 degrees C) in the summertime. 

Though this is much warmer than the natural ocean temperature in most parts of the world, you still may feel cold in the shade or rain in just a swimsuit. We offer wetsuits for rent at $10 per person.

You may bring your own camera on board. But we recommend letting our professionals capture your experience so that you can fully enjoy your tour without worrying about getting the shot! If you want to bring a camera underwater, make sure it is waterproof and that it floats.

Dolphins and You offers professional photography and videography for an additional $60 (photo only) or $100 (photo and video combo). The photo packages usually contain around 300 over- and under-water shots, and the video is usually around 20 minutes long. We document the experience from beginning to end.

We provide transportation from and to 10 locations within Waikiki and Ko Olina free of cost. It is included in your trip price. 

Alternatively, you may meet us at the Waianae Boat Harbor if you would like to provide your own transportation.

Whale season in Oahu lasts from about December through April. The very best months are February and March. We do not guarantee sightings of whales on our tours during these months, but it is possible. 

On most tours, we tend to encounter Hawaiian Spinner Dolphins, Green Sea Turtles and numerous tropical fish. Occasionally, we will also see seals or rays during the swim.

There is a small restroom on board the boat and a large public restroom in the harbor. There is no restroom on the tour bus.

No. However, for guests using a wheelchair, please consult our office. We do not have a wheelchair ramp onto the boat, but guests in wheelchairs have participated with the help of our crew in the past.

Yes. Please use feminine products made for swimming.

We allow pregnant women to take part in our tour, but advise that it may not be safe during later terms. Please be careful not to slip and fall on board.

Alcohol is not permitted on board the boat. Safety of the passengers is our primary concern.

Tipping the crew is appreciated but not solicited. A tip jar is made available to guests at the end of each tour.

Tour fees will be fully refunded if cancellation is made more than 24 hours prior to the start of the tour. Please note that the tour starts early in the morning (departing Waikiki at 6am HST and 9:30am HST). Fees will be refunded fully if a doctor’s note is presented for cancellations made within 24 hours before the tour.

Ready to have a life-changing experience?

Nature and You

Here are a few things you should know before hiking the Manoa Falls Trail and visiting the Manoa Falls.

Please bring comfortable shoes and clothing.  Please make sure your shoes can be in the mud, as this part of the island can receive rain.  A light rain jacket or hat would also be a good idea.

The tour lasts about 4 or 5 hours from pick up to drop off

Sorry, but we can only pick up at designated locations around Waikiki.

The 45 minute hike is very mild and can be done by most people, from children to the elderly.  

Please contact our office to request a vegetarian meal

It is not recommended to swim on this tour.  If you’d like to swim, then be sure to check out our Dolphins and You tour!

Tipping is an American custom. It is appreciated but not solicited. It’s all up to you.

Ready to experience Hawaii’s natural beauty?

Island and You

Before you “eat local, feel local”, be sure to learn a few things about the Island and You tour.

Comfortable shoes and clothing is a good idea, as well as a hat, sunglasses and sun screen.

This tour lasts around 8 hours, from pick up to drop off

You are advised to bring a seat with you, if it is required for your child.

This tour is conducted in both Japanese and English, depending on the language of the guests.

Please contact our office to discuss any dietary restrictions.

Sorry, but we only pick up at select locations around Waikiki

Ready to Eat Local, Feel Local?

×
×

Cart