Dolphins and You received an award for the Best Local Tour in Honolulu from Expertise. It’s a ray of light in an otherwise uncertain time, as COVID-19 continues to rattle the travel industry.
In order to qualify, Dolphins and You had to demonstrate its expertise in five areas: reputation, credibility, experience, engagement and professionalism. Read on to see what sets Dolphins and You apart from other Honolulu tours.
The Qualifications for Best Local Tour in Honolulu
Reputation: A history of satisfied customers giving excellent recommendations
Dolphins and You boasts 5-star ratings on every review board, from TripAdvisor to Yelp to Google Business. Customers from around the world routinely share how much they loved the dolphins, the tour activities and the crew. Here are a few recent reviews:
Dolphins and you is the best tour in oahu! The trip is so well planned! I’ve joined the tour swimming with wild dolphins for more than 4 times. None of them disappointed me. My family and friends love it so much! – chiao chen
Once in a life time experience! I expected this to be fun, but this experience was amazing! We were able to spot dolphins right away and with them were 2 whales! We saw the dolphins lots of times under the water and above. The giant water slide was a hit! The best was the attitude of the crew, so great and made the experience! – Sherraden
This experience was by far the best! Seeing the turtles and dolphins right next to you was something you will never forget. To top it off the crew is what makes the experience even better. They are super up beat and helpful. You can tell that they truly love what they do. – Michelle S.
Credibility: Established in their industry with licensing, accreditations, and awards
Dolphins and You was one of the first licensed wild dolphin swim tour operators in Hawaii. It has been recognized by TripAdvisor’s Certificate of Excellence, Better Business Bureau, Hawaii Ecotourism Association, 111 Hawaii Awards and more.
Experience: Masters of their craft, based on years of practical experience and education
Dolphins and You only hires locally, making our crew the masters of Aloha! But aside from that, Dolphins and You’s experience speaks for itself. It was founded 30 years ago, making it Oahu’s oldest wild dolphin swim tour operator. Since then, Dolphins and You has paved the way for its staff to reach licensing in captain school and accreditation in leadership.
Engagement: Approachable and responsive to clients and available for new business
When a customer reaches out to Dolphins and You, they can expect a response in less than a day. Dolphins and You truly considers its guests its Ohana, or its family. There are guests who come back year after year because of the deep relationships that are formed on each tour.
Professionalism: Dedicated to providing consistently quality work and impeccable customer service
To say Dolphins and You is dedicated to providing consistently quality work and impeccable customer service is an understatement. We read every single review and make our customer’s satisfaction our top priority. Every department holds regular meetings to continue thinking of ways to meet our customers’ needs and continue meeting the mark as the best local tour in Honolulu.
About Dolphins and You
Dolphins and You is a premiere ocean adventure for visitors and locals alike. Swim with dolphins and other diverse sea life in their natural habitat on Oahu’s stunning west coast. Spend the rest of the day enjoying water party activities off of a new boat, including a 20-foot water slide! Plus, our energetic crew entertains you with hula performances and leaves you full with our signature taro bun cheeseburger! Discover what more than 300,000 travelers have experienced: Swimming with dolphins in Hawaii is the memory of a lifetime.
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